Get in Touch With Us
Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or want to flag a concern about a listing? This page explains how to reach us and what you can expect once you do.
How to Send Us a Message
Email remains the best way to contact our team. Write to us at [email protected] and a member of our editorial team will read and respond to your message personally. We aim to reply within two working days, though this can stretch a little longer during busy periods.
Including a few details upfront helps us route your message correctly and answer faster:
- The name of the operator or offer you are asking about, if relevant
- Whether your enquiry concerns an editorial rating, a welcome offer, or a general site question
- Your state, if your question relates to availability or eligibility where you live
What We Can Help With
We welcome a wide range of messages related to sweepstakes and social casinos, including:
- Questions about how offers work — If a welcome bundle, Gold Coin package, or Sweepstakes Coin redemption process is unclear, ask and we will explain how the mechanic generally works.
- Corrections — Operators change their terms, eligible states, and promotional details often. If something we have published looks out of date, we want to hear about it so we can review and update it.
- Feedback on our rankings — We are always refining how we compare platforms. If you think a criterion deserves more weight, or you have used a platform we cover and want to share your experience, that input is genuinely useful.
- State availability queries — Because sweepstakes casino access varies by state and changes over time, readers often write in asking whether a particular operator currently serves their state. We will point you to what we know, but we always recommend confirming directly with the operator's terms.
- Partnership and editorial enquiries — If you represent an operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible play concerns — If you or someone you know is struggling with time or spending on any gaming platform, mention it in your message and we will point you toward appropriate support resources.
What This Site Can and Cannot Answer
We can explain how the sweepstakes model generally works, how our editorial ratings are put together, and what to check before signing up anywhere on our list of casino comparisons. What we cannot do is give legal advice about whether a specific platform is permitted in your state, confirm account-specific details such as a pending redemption, or guarantee outcomes on any game. For account issues, redemption status, or identity verification, the operator's own support team is always the right first stop, since they hold your account details and current terms.
Why Accuracy Matters Here
Sweepstakes casino terms, eligible states, and promotional offers shift more often than most readers expect. We rely partly on reader reports to catch changes before they become outdated on our site. If you have noticed a welcome offer that no longer matches what's advertised, or a state restriction that has changed, telling us helps keep this page and our other pages, including our casino rankings, accurate for the next person who visits.
What Happens Once You Reach Out
Every message is read by a real person on our team, not an automated system. We will not always have an instant answer, particularly on legal or state-specific questions, but we will tell you honestly what we know and where the gaps are. Thank you for taking the time to get in touch.